Build or Buy for Integrations

Integrating software systems could be an important aspect of improving your business operations. After all, integrations enable seamless data flow and collaboration between the different tools and platforms you rely on to make work happen efficiently. 

Perhaps you have a new piece of software and you’re trying to connect it with existing systems. Or maybe you have several pieces of software that simply don’t communicate. In either case, an integration can prove incredibly useful.

However, choosing and deploying the right integration might be easier said than done. Organizations often face the dilemma of whether to build custom integrations in-house or opt for pre-built solutions available for purchase. There are pros and cons to each option. Choosing the right approach depends on various factors specific to your organization’s needs and capabilities. 

Here, we delve into the pros and cons of building versus buying software integrations and discuss scenarios where each approach might be appropriate.


Building Custom Integrations: Pros

Here are some of the major benefits of building a custom integration.

Tailored to Specific Needs

Building custom integrations allows organizations to design solutions that precisely meet their unique requirements, workflows, and data formats.

Complete Control 

In-house development provides full control over the integration process, including customization, security measures, and scalability according to evolving business needs.

Integration with Legacy Systems 

Custom integrations are well-suited for connecting with legacy systems or proprietary software that may not have readily available off-the-shelf connectors.


Building Custom Integrations: Cons

There are some drawbacks to building custom integrations, like the following.

Resource Intensive

Developing custom integrations requires significant time, expertise, and resources, including skilled developers, testing environments, and ongoing maintenance efforts. You may need to outsource this process to a technology solutions expert like Dymeng.

Longer Time to Market

Building integrations from scratch typically involves a longer development cycle compared to purchasing pre-built solutions, delaying time-to-value for business stakeholders.

Maintenance and Updates

Organizations are responsible for maintaining, updating, and debugging custom integrations over time, which can become complex as systems evolve.


Buying Pre-built Integrations: Pros

There are many benefits to opting for a pre-built integration. Here are a few.

Rapid Deployment

Pre-built integrations offer quick deployment and time-to-value, requiring minimal setup and configuration compared to custom solutions.

Reduced Development Costs

While there may be licensing or subscription costs, purchasing pre-built integrations often proves more cost-effective than investing in extensive development efforts.

Vendor Support

Most pre-built integration providers offer ongoing support, updates, and maintenance, relieving organizations of some operational burdens.


Buying Pre-built Integrations: Cons

There are some drawbacks when it comes to pre-built integrations, as well. Here are some to consider.

Limited Customization 

Off-the-shelf integrations may lack customization options, limiting their flexibility to adapt to unique business processes or data mappings.

Dependency on Vendors

Organizations rely on third-party vendors for updates, security patches, and compatibility with evolving software versions, which can introduce dependencies and risks.

Fit for Purpose

Pre-built integrations may not perfectly align with complex or highly specific integration requirements, necessitating workarounds or additional development efforts.


Choosing the Right Approach

There’s a lot to consider when deciding whether to build or buy. How can you make the decision that’s right for your company? Here are some of the most important things to settle before moving forward.

Complexity of Integration Needs

For straightforward integrations with popular software or standardized protocols, pre-built solutions may suffice. However, complex or highly customized integrations often benefit from custom development.   

Time and Resource Constraints

Organizations with limited development resources or tight timelines may find pre-built integrations more suitable for quick deployment and immediate functionality.

Long-term Strategy

Consider the long-term maintenance, scalability, and evolution of integrations. Custom solutions offer scalability and full control but require ongoing support, while pre-built integrations offer convenience but may need replacement as needs evolve.

Cost Considerations

Evaluate the total cost of ownership, including development, licensing, maintenance, and potential future upgrades, to determine the most cost-effective approach over time.


Build In-House or Outsource?

Outsourcing software integration build can offer numerous advantages for businesses seeking seamless integration solutions. Here are some compelling benefits:

Expertise and Experience

Outsourcing integration build allows you to tap into the expertise and experience of specialized professionals. Integration service providers often have a dedicated team with extensive knowledge of various integration technologies and platforms. By leveraging their expertise, you can ensure that your integration project is executed efficiently and effectively.

Faster Time-to-Market

One of the key advantages of outsourcing integration build is the ability to accelerate the development process. Integration service providers have streamlined workflows and established processes in place, allowing them to deliver solutions in a shorter timeframe. By outsourcing the build process, you can expedite the integration timeline and get your solution to market faster, gaining a competitive edge in your industry.

Cost Efficiency

Outsourcing integration build can also result in cost savings for your business. Instead of investing in hiring and training internal resources, you can leverage the services of an integration provider on a pay-as-you-go basis. This helps in reducing overhead costs associated with maintaining an in-house integration team. Additionally, outsourcing allows you to scale resources based on project requirements, ensuring optimal cost efficiency.

Focus on Core Competencies

By outsourcing integration build, you can free up your internal resources to focus on core business activities. Integration projects often require significant time and effort, which can distract your team from strategic initiatives. Outsourcing allows you to delegate integration tasks to experts, enabling your team to concentrate on activities that drive business growth and innovation.

Access to Latest Technologies

Integration service providers stay updated with the latest technologies and trends in the integration landscape. By outsourcing integration builds, you can leverage their knowledge of emerging technologies and best practices to implement cutting-edge solutions. This ensures that your integration project is built using the most advanced tools and techniques, enhancing its scalability, flexibility, and future-proofing.


Need Help Deciding? 

Ultimately, the decision to build or buy software integrations depends on a thorough assessment of integration complexity, customization needs, resource availability, long-term strategy, and budget considerations. 

Need help deciding what’s right for your organization? Alternatively, have you decided that you are ready to move forward with a software integration built externally? Dymeng can help! We are skilled in building custom integrations and are happy to chat with you to see if we might be a fit for your project.

Our goal is to streamline your business operations for the long haul by creating custom solutions that cater to your specific needs, improving your efficiency and bottom line. Get in touch today to see how we can be of assistance.